Our Code of Conduct

• We operate with honesty, transparency, and the highest professional standards.
• We provide clear information, accurate pricing, and reliable support throughout the entire service journey.

• Our clients receive responsive, detail-oriented service tailored to their preferences.
• We treat every client engagement as unique, ensuring comfort, privacy, and seamless execution.

For clients who require halal-compliant experiences:

• We prioritise halal-certified or halal-friendly food, accommodation, and activities.
• Any non-halal add-ons are only provided on explicit request and documented consent.
• Cultural and religious sensitivities are always respected.

• Client safety is our top priority.
• We work exclusively with vetted, licensed, and reputable service providers.
• Payment processes are secure, and our terms are transparent.
• Clients may raise concerns at any time, and we ensure fair and efficient resolution.

Thriveor supports sustainable travel by:

• Minimising environmental impact
• Respecting cultures and local communities
• Supporting ethical, community-based tourism
• Partnering with local businesses to encourage fair economic participation

• We treat all clients with respect and uphold principles of diversity and inclusivity.
• Cultural, religious, and personal preferences are always taken into account when designing experiences.

• Client information is handled with the highest level of confidentiality.
• We follow strict data protection standards to safeguard all personal and travel information.

• We take responsibility for the quality of our services and continuously improve through feedback, training, and innovation.
• Our internal Ethics & Standards framework ensures compliance with the values we promise to our clients.